Shipping & Refund Policies
At Swati Astro Research our goal is to ensure your complete satisfaction with your purchased Vastu remedies. We only entertain damaged and Claims for missing items or items damaged in transit must be received within 5-7 business days of receipt of merchandise.
Customer need to register dispute by sending email to astrologyresearchcentre@gmail.com with images of broken/defective/damaged products within two working days of delivery. All products must be returned in the original condition they were received in along with any bills or labels. Please mention your order number in the email.
After we reviews your return request, you will receive an e-mail with instructions on resolution or return of your item. Please allow us 4-5 days to respond to your return request and provide instructions on returning your item. We are using an online traceable courier service provided by DTDC for returning your items.
When you're returning an item that was damaged/ defective or due to an error on our part, you will not bear any charges for that. Please pack well when you are returning the product so that it reaches us in good condition. The amount you paid for the product plus any shipping paid at the time of order will be directly refunded back to your bank account/credit card/debit card within 7 working days of refund.
All Swati Astro Research items are delivered through reputed courier DTDC / other reputed courier or speed post who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order.